DESCRIPTION

The Paint Technician is responsible for all mask, prep and paint work. This includes overseeing all personnel in the paint department. They must be will organized and maintain a positive attitude at all times with quality at the top of the list. The Paint Technician is responsible for maintaining a minimum standard of profitability/gross profit. They must maintain a positive attitude and cooperate with managers and fellow employees in a positive spirit of teamwork. They must also practice our core values in all that they do: Honesty and Integrity, Teamwork and Profit Focus.

RESPONSIBILITIES

Duties and Responsibilities (include but not limited to the following):

• Be guided by manufacturer’s recommended procedures and in accordance with OSHA/EPA
• Maintain clean, orderly and professional production area throughout the work day
• Maintain tools and equipment within department
• Ensuring the paint work is of our highest quality and followed by staff
• Perform quality checks on metal work prior to beginning refinish process
• Solving paint problems
• Taking responsibility for quality, efficient use of materials, energy, maintenance and clean up
• Validate color match and spray outs to be performed on all colors before panels are “jambed”
• Manage preparation and application of all primers and sealers
• Checking final masking for alignment and tight fit
• Staying current on all technical innovations
• Maintenance of spray booth – keeping it in a clean working order
• Responsible for all operations assigned and listed on the repair plan
• Maintain a copy of repair plan in the vehicle
• Immediately notifying A+ Repair Planner of supplemental needs, if necessary
• Strive to maintain target date in accordance to customer’s expectations
• Participate in shop and company meetings
• Check all parts for proper fit and correctness. Immediately notify the A+ Repair Planner of any discrepancies
• Immediately notify the A+ Repair Planner of any vehicles that will not meet the target delivery date
• Rework any paint issue that does not meet our or the customer’s standards
• Insure ALL spray operations are complete, masking is removed and ALL paint related disassembly is reassembled prior to metal shop re-assembly
• Metal strainers to be used during the mixing of paint
• Perform quality check after paint
• Attend I-CAR classes when required

EXPERIENCE REQUIREMENTS

• High School/Technical School
• 5+ years for a Journeyman
• 0-3 years for an apprentice

DESIRED SKILLS

• Strong Winning Attitude!
• Ability to work with computers
• Good track record with previous employers
• Quality of Refinish
• Positive and cooperative
• Team player
• Ability to provide references upon request

BENEFITS

Top Notch Benefits Package:

• Health, Dental and Vision Insurance
• 401(k) with company match up to 5% of weekly gross – employee up to IRS max.
• Vacation
• Holidays
• Life Insurance
• Long Term Disability
• Wellness Program (gym reimbursement up to $250/yr.)

DESCRIPTION

The Body Technician should possess the practical knowledge to perform metal repairs, pull and square, fill and sand, R&I, repair and replace. Be proficient at metal straightening, plastic finish work, structural repair and welding. They must have or be provided with the necessary tools to perform the above duties. They must maintain a positive attitude and cooperate with managers and fellow employees in a positive spirit of teamwork. They must also practice our core values in all that they do: Honesty and Integrity, Teamwork and Profit Focus.

RESPONSIBILITIES

Duties and Responsibilities (include but not limited to the following):

• Comply with all safety and OSHA procedures and requirements including: earplugs, eye-protection, welding helmets and gloves
• Maintain clean and orderly production area throughout the work day
• Maintain tools and equipment within department
• Be a mentor for all apprentices and helpers
• Responsible for all repairs assigned and listed on the repair plan
• Maintain a copy of repair plan in the vehicle
• Complete repairs in a quality manner, following our Standard Operating Procedures
• Complete repairs according to factory specifications and I-CAR procedures
• Immediately notifying A+ Repair Planner of hidden or missed damage
• Strive to maintain target date in accordance to customer’s expectations
• Participate in shop and company meetings
• Check parts for correctness before starting repairs. Immediately notify the Parts Manager of any discrepancies
• Be organized and work with Parts Manager to utilize our parts carts and storage areas
• Be responsible for and accountable for all parts assigned to each job
• Apply undercoating, corrosion protection, gravel guard, seam sealer, weld-through primer and lubricants as required
• Possess ability to diagnose and correctly repair damage
• Possess the necessary mechanical knowledge to perform body repairs
• Possess practical knowledge of setting up, measuring and straightening full frame and unibody vehicles with computerized equipment
• Immediately notify the A+ Repair Planner of any vehicles that will not meet the target delivery date
• Upon nearing completion of a job, advise A+ Repair Planner of workload and requesting a new assignment if appropriate
• Perform quality check on refinish work prior to reassembly
• Perform quality check after reassembly
  • Attend I-CAR classes when required

EXPERIENCE REQUIREMENTS

• High School
• 5+ years for Journeymen
• 0-3 for Apprentice
• Valid Driver’s License

DESIRED SKILLS

• Strong Winning Attitude!
• Quality of repairs is a must
• Ability to work with computers and research correct repair procedure
• Good track record with previous employers
• Positive & Cooperative
• Team player
• Ability to provide references upon request

BENEFITS

Top Notch Benefits Package:

• Health, Dental and Vision Insurance
• 401(k) with company match up to 5% of weekly gross – employee up to IRS max.
• Vacation
• Holidays
• Life Insurance
• Long Term Disability
• Wellness Program (gym reimbursement up to $250/yr.)

DESCRIPTION

The Detail Technician is responsible for cleaning and quality control of the repairs. They must be able to read and understand every aspect of the repair plan. The detailer must be meticulous and thorough in the final process on the vehicle. This is a paramount. They must maintain a positive attitude and cooperate with managers and fellow employees in a positive spirit of teamwork. They must also practice our core values in all that they do: Honesty and Integrity, Teamwork and Profit Focus.

RESPONSIBILITIES

Duties and Responsibilities (include but not limited to the following):

• Order, stock and maintain necessary detailing products
• Maintain safe and clean work area
• Complete assigned work in a timely manner using proper methods
• Read and understand repair plan to insure that all the repairs listed are complete
• Be aware of any “Special Promises” the customer wanted done
• Correct discrepancies found and/or notify the A+ Repair Planner
• Immediately notify the A+ Repair Planner of any missed damage or discrepancies that do not appear on the repair plan (hazardous conditions, damaged equipment, etc.)
• Removal of any and all overspray
• Clean interior and exterior of vehicle
• Carefully inspect freshly-painted surfaces
• Polish and buff new and old paint as requested
• Install stripes and decals per repair plan
• Clean up of the shop and office areas including bathrooms
• Empty shop and office trash cans on a daily basis
• Review daily with the A+ Repair Planner on the vehicles going that day
• Organize clean-ups (when possible) according to due out times
• Move vehicles to dedicated location as possible when customers drop off
• Keep vehicles ready for delivery backed in dedicated location
• Moving appropriate vehicles in at night for security purposes
• Making sure the vehicles left out on the lot over night are locked and secured
• During inclement weather vehicles are brought in or covered in plastic
• Completed quality control sheets on every vehicle
• Keys should be given to the office along with repair order from vehicle once completed
• Fill out and maintain weekly time cards. Calculate daily hours

EXPERIENCE REQUIREMENTS

Technical school is a plus, but not necessary.

Some detailing, buffing and/or technical school is a plus, but not necessary

DESIRED SKILLS

• Strong Winning Attitude!
• Positive and cooperative team player
• Good track record with previous employers
• Ability to work with computers
• Passion for the automotive industry

BENEFITS

Top Notch Benefits Package:

• Health, Dental and Vision Insurance
• 401(k) with company match up to 5% of weekly gross – employee up to IRS max.
• Vacation
• Holidays
• Life Insurance
• Long Term Disability
• Wellness Program (gym reimbursement up to $250/yr.)

DESCRIPTION

The Front Desk Receptionist ensures prompt and genuine greetings to every customer that calls or comes into Schaefer Autobody Center. They help facilitate communication between our customers and their Service Writer. The ideal Front Desk Receptionist is genuinely excited to help customers. They are patient, empathetic, and passionately communicative. It is important that Front Desk Receptionist can put themselves into our customers’ shoes and advocate for them as necessary. They must also practice our core values in all that they do: Honesty and Integrity, Teamwork and Profit Focus.

RESPONSIBILITIES

• Guest facing- greets all who enter the shop
• Answer phone calls and reroute to appropriate person
• Accounts Receivable
• Maintain a clean and welcoming lobby

EXPERIENCE REQUIREMENTS

• High school+
• Minimum of 1 year customer service experience.
• Valid Driver’s License

DESIRED SKILLS

Able to navigate computer programs and operate phone system.

BENEFITS

We have wonderful benefits that include the standard stuff:

• PTO (Paid Time Off) that you earn based on hours worked each pay period.
• Eight (8) paid holidays
• Health coverage
• Vision coverage
• Dental coverage (including orthodontic option)
• 401k retirement savings plan
• Long-term disability coverage
• Life insurance coverage

DESCRIPTION

The General Manager is responsible for all areas of the store operation and must ensure all goals and objectives are met for successful growth. They are also the holder of the “company vision” and must be able to share this vision to all in the organization. The General Manager must maintain a leadership role and set a good example. They must also practice our core values in all that they do: Honesty and Integrity, Teamwork and Profit Focus.

RESPONSIBILITIES

Duties and Responsibilities (include but not limited to the following):

• Develop and review projections for short and long term goals
• Implement and follow-up on agreed upon Standard Operational Procedures (SOP)
• Control and approve all expenditures
• Request and set-up all training for in-store training programs
• Enforce departmental procedures
• Develop new and maintain current insurance relationships
• Set daily, weekly and monthly sales and production goals
• Monitor, review and control work in progress for all employees
• Evaluate employees as required by using the employee performance evaluations
• Monitor employee development to provide career paths
• Implement and maintain procedures to increase customer satisfaction
• Monitor and implement procedures to increase work flow efficiencies
• Monitor quality control systems for each department
• Resolve complaints and disputes as quickly as possible
• Provide back-up of all positions through cross training
• Recruit new employees
• Hire and terminate as necessary
• Promote shop to increase volume of business
• Possess and increase knowledge of all phases of the business
• Report to Executives as necessary
• Enforce all safety and housekeeping rules and regulations
• Control and minimize accounts receivables
• Attend manager meetings
• Good listening skills

EXPERIENCE REQUIREMENTS

Minimum 2 years post high school education

Minimum 5 years full-time work experience required; experience in hospitality, management, sales, customer service and/or automotive service or insurance industries a plus

DESIRED SKILLS

As a General Manager with Schaefer, you must be able to focus on future goals while juggling the multiple daily tasks of running an auto body repair shop. Our ideal Automotive Shop Manager is an upbeat, articulate and motivational leader, who responds positively to unpredictable situations and problems, excels at public speaking and desires to hone their sales and management skills. You must also possess a persuasive sales style and a customer and market-centered attitude.

BENEFITS

Top Notch Benefits Package:

• Health, Dental and Vision Insurance
• 401(k) with company match up to 5% of weekly gross – employee up to IRS max.
• Vacation
• Holidays
• Life Insurance
• Long Term Disability
• Wellness Program (gym reimbursement up to $250/yr.)

DESCRIPTION

The Glass Technician is responsible for removing and installing, replacing and repairing glass at the repair shops, customer’s residence or place of employment correctly and safely. They must have a valid driver’s license with a clean driving record. They must maintain a positive attitude and cooperate with fellow employees, vendors, customers and insurance adjustors.

RESPONSIBILITIES

• Answer job order requests via email, phone and text
• Ability to upsell
• Phone etiquette
• Ability to multitask
• Basic understanding of glass software, internet, Outlook and Excel
• Understanding NAGS (National Auto Glass Specifications) terms and abbreviations as used in NAGS catalogs and calculators
• Entering and maintaining new accounts
• Working with glass suppliers/dealerships purchasing glass while maintaining the G/P
• Working directly with Glass Manager/customers scheduling jobs per technician
• Maintain job folders
• Generating invoices and accounts receivables
• Work with Accounting to reconcile monthly invoices
• Working directly with insurance companies accepting and requesting assignments; handling EDI’s
• Handling any warranty issues, reschedules and paperwork for returns
• Work directly with Calibration Division for scheduling calibrations for glass
• Collecting deductibles

EXPERIENCE REQUIREMENTS

1-3 years of glass experience is a plus

DESIRED SKILLS

We are looking for great people who are task oriented, supportive team players who are charismatic and persuasive individuals. Someone who is accurate, time sensitive and structured; yet be challenged to think quickly, thoroughly and thoughtfully when helping our customers.

BENEFITS

We have wonderful benefits that include the standard stuff:

• PTO (Paid Time Off) that you earn based on hours worked each pay period.
• Eight (8) paid holidays
• Health coverage
• Vision coverage
• Dental coverage (including orthodontic option)
• 401k retirement savings plan
• Long-term disability coverage
• Life insurance coverage

DESCRIPTION

The Marketing Representative Position involves a great deal of contact with the public. They must be professional, friendly, well-groomed and get along well with all people. The Marketing Representative’s main focus will be promoting the company’s high image to Referral Sources including Insurance Agents, Industry Businesses, Chamber of Commerce and the general public. They must also practice our core values in all that they do: Honesty and Integrity, Teamwork and Profit Focus.

RESPONSIBILITIES

Duties and Responsibilities (include but not limited to the following):

• Build and maintain relationships with Insurance Agents and other potential referral sources through personal contact
• Proactively follow up with referral sources on potential customer concerns.
• Represent the company at local Chamber of Commerce event and other marketing events.
• Plan and execute marketing events.
• Log notes from visits/events.

EXPERIENCE REQUIREMENTS

2+ years of marketing experience

DESIRED SKILLS

• Strong communication skills
• Computer Literate
• Valid Driver’s License and licensed vehicle
• Ability to work some events on nights and weekends

BENEFITS

Top Notch Benefits Package:

• Health, Dental and Vision Insurance
• 401(k) with company match up to 5% of weekly gross – employee up to IRS max.
• Vacation
• Holidays
• Life Insurance
• Long Term Disability
• Wellness Program (gym reimbursement up to $250/yr.)

DESCRIPTION

A mechanic should possess the practical knowledge to perform alignments, suspension, mount and balances, airbags, diagnostics, etc. They must have or be provided with the necessary tools to perform the above duties. They must maintain a positive attitude and cooperate with managers and fellow employees in a positive spirit of teamwork. They must also practice our core values in all that they do: Honesty and Integrity, Teamwork and Profit Focus.

RESPONSIBILITIES

Duties and Responsibilities (include but not limited to the following):

• Comply with all safety and OSHA procedures and requirements
• Maintain clean and orderly production area throughout the work day
• Maintain tools and equipment within department
• Be a mentor for all apprentices and helpers
• Responsible for all repairs assigned and listed on the repair plan
• Maintain a copy of repair plan in the vehicle
• Complete repairs in a quality manner, following our Standard Operating Procedures
• Complete repairs according to factory specifications and I-CAR procedures
• Immediately notifying A+ Repair Planner of hidden or missed damage
• Strive to maintain target date in accordance to customer’s expectations
• Participate in shop and company meetings
• Check parts for correctness before starting repairs. Immediately notify the Parts Manager of any discrepancies
• Be organized
• Be responsible for and accountable for all parts assigned to each job
• Possess ability to diagnose and correctly repair damage
• Immediately notify the A+ Repair Planner of any vehicles that will not meet the target delivery date
• Perform quality check after reassembly
• Attend I-CAR and/ASE classes when required

EXPERIENCE REQUIREMENTS

5+ years

DESIRED SKILLS

• Strong Winning Attitude!
• Quality of repairs is a must
• Ability to work with computers and research correct repair procedure
• Good track record with previous employers
• Positive & Cooperative
• Team player
• Ability to provide references upon request

BENEFITS

Top Notch Benefits Package:

• Health, Dental and Vision Insurance
• 401(k) with company match up to 5% of weekly gross – employee up to IRS max.
• Vacation
• Holidays
• Life Insurance
• Long Term Disability
• Wellness Program (gym reimbursement up to $250/yr.)

DESCRIPTION

The Parts Coordinator is an integral part of the Schaefer Autobody team. They are responsible verifying incoming parts, tracking orders in the management system and the tracking of parts credits. They must be able to read and understand every aspect of the repair plan. They must maintain a positive attitude and cooperate with managers and fellow employees in a positive spirit of teamwork. They must also practice our core values in all that they do: Honesty and Integrity, Teamwork and Profit Focus.

RESPONSIBILITIES

• Receive all parts deliveries
  • Check parts for damage and inaccuracy (mirror match)
  • Receive parts in Nex and scan invoices to Folder Docs
  • Notify SW of any missing or broken parts
  • Sort parts on the cart for that job
• Monitor and track parts credits
• Keep a clean and orderly work area
• Deliver parts to techs when time permits
• Janitorial duties
• General building maintenance

EXPERIENCE REQUIREMENTS

High School +

Minimum of 2 years preferred, but not required

Valid Driver’s License

DESIRED SKILLS

• Strong Winning Attitude
• Positive and cooperative team player
• Good track record with previous employers
• Ability to work with computers
• Passion for the automotive industry

BENEFITS

Top Notch Benefits Package:

• Health, Dental and Vision Insurance
• 401(k) with company match up to 5% of weekly gross – employee up to IRS max.
• Vacation
• Holidays
• Life Insurance
• Long Term Disability
• Wellness Program (gym reimbursement up to $250/yr.)

DESCRIPTION

The Service Writer’s responsibility is to uncover all hidden parts and structural damage in order to maximize profitability and to increase overall labor efficiency. By properly recognizing all of the hidden damage in the tear down stage, the A+ Repair Planner will reduce cycle time by eliminating multiple supplements. The Service Writer will also eliminate multiple parts orders and have all necessary parts before the vehicle is given to the Body Technician. They keep the customer updated throughout the repair process and handle the file from start to finish. They must maintain a positive attitude and cooperate with fellow employees, vendors, customers and insurance adjusters. They must also practice our core values in all that they do: Honesty and Integrity, Teamwork and Profit Focus.

RESPONSIBILITIES

• Comply with all safety and OSHA procedures and requirements
• Update customer on the status of repairs
• Follow the A+ Process on every job
• Communicating with assigned Body Technician of damages including any concerns of the customer
• Working with the Parts Coordinator to ensure all parts and notes are accurate on the repair plan
• Writing a detailed, compliant repair plan, including all hidden and necessary labor operations and parts replacement
• Staging production so the Team will be productive
• Participate in morning meetings with current information on vehicle progress
• Keeping notes in management system well documented in a timely manner
• Maintain a clean and organized production area throughout the work day
• Holding the team/technician responsible for quality of work produced
• Striving to maintain target date in accordance to customer’s expectations
• Ensure all repairs have been approved by the insurance company or customer if needed and documented in the management system
• Coordinate in conjunction with the Parts Coordinator on all sublet work
• Follow up on Account Receivables (ARs) to ensure payment is received within 30 days
• Attend I-CAR classed when required

EXPERIENCE REQUIREMENTS

2-5 years estimating experience is preferred but not required

Estimating experience is a plus, but not required.

DESIRED SKILLS

• Strong Winning Attitude
• Positive and cooperative team player
• Good track record with previous employers
• Ability to work with computers
• Passion for the automotive industry

BENEFITS

Top Notch Benefits Package:

• Health, Dental and Vision Insurance
• 401(k) with company match up to 5% of weekly gross – employee up to IRS max.
• Vacation
• Holidays
• Life Insurance
• Long Term Disability
• Wellness Program (gym reimbursement up to $250/yr.)