Find answers to frequently asked questions (FAQs) about auto body work and the process of getting your vehicle repaired. We’ve invested our expertise in building a defined collision repair process to get you back on the road safely, in a hurry, and without any detours.
What is the cost of my repair and how long will it take?
What photos are needed for a virtual estimate?
We get asked this often, so we’ve put together an easy-to-follow video to learn how to take photos for a virtual estimate.
Do I need more than one estimate?
There is no need for you to get more than one estimate, regardless of where your insurance may refer you. You have the right to have your vehicle repaired at the facility of your choice.
Do you work with insurance companies?
Yes, we work with all insurance companies. Our repair experts will manage all communications and keep the insurance company updated on the status of your repair.
How should I care for my car after a repair?
You can hand wash or use touchless washes immediately. We suggest not using touch washes or waxes for 90 days. Clean off any sap, bird droppings or other contaminants immediately, as they can stain uncured paint if left on your vehicle for a prolonged period of time.
What is a supplement?
It is common to find additional damage after your vehicle is disassembled. The supplement is the additional cost and repair time added from the additional damages identified.
Can I have my car repaired wherever I want?
Yes! It’s your right to choose a repair shop. Having trouble deciding? Your insurance company can also recommend one.