Schaefer Autobody of Webster Groves, Webster Groves
Webster Groves, MO 63119
Text Us: 636-305-8288
Reviews from the Driver's Seat
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Dear Frank O’Pinion,
I am an avid listener to your show and feel my day is not complete if I happen to miss it. One facet of your show is the enthusiasm you put into promoting your sponsors. I always wondered if that enthusiasm was real or just marketing. One advertiser in particular is Schaefer Autobody Centers.
Unfortunately, I had need of a body shop and my insurance company suggested Schaefer as one of the options. A ha, I would have a chance to find out if your promos would be backed up by their service.
Schaefer was fantastic with their work and equally fantastic with their customer service. Here is a litany of my experience:
- The technical people quickly evaluated the damage gave me an estimate and there was no sitting around waiting.
- When I got into my car to leave the battery was dead, so I used their phone to call AAA.
- While waiting for AAA I relaxed in their waiting room while drinking all of their Coca Cola I desired.
- When AAA arrived they started the car but the battery was bad and the one they carry on their truck would not fit in my car.
- The customer service rep for Schaefer heard all of this and offered to call the auto parts store that they use.
- She called the parts store, told them the story and ordered a battery, which they delivered and Schaefer actually put it in. All why while waiting I drank some more of their Coca Cola and enjoyed their hospitality.
- Shortly, I left for home not believing that such customer service was alive and well in 2016.
- Yesterday I returned to pick up the repaired car. Their work was excellent, but again the customer service was just as great.
- Their front office customer service rep Jackie Meyer explained to me not only what was done to the car, but why. She clearly explained what was paid for by the insurance company and what was my co-pay, etc. etc. We also had a good time laughing about the dead battery episode, while offering me another Coca Cola. Schaefer has a jewel of an employee and representative.
I know, long story. I am convinced that your enthusiastic sponsor support is not, in any way, just BS.
Just thought you would like to know.
Mike B – Kirkwood, MOMike B.
Schaefer Autobody provides you with a full range of auto body and windshield glass repair services. You’ll get fast-lane professional, courteous service while your vehicle is being repaired with our state-of-the-art repair equipment.
Our auto body repair shop can handle everything from major collision damage caused by an accident, to minor paint chips, scratches, dents, and auto weather damage.
We pride ourselves on our clean service department, modern environment with a customer-friendly lounge area. Rest assured, your auto body and collision repairs will Make it Like it Never Happened™
Fast-lane repairs, Dashboard service updates, convenient locations, flexible hours, towing service, and temporary transportation services are all part of the Schaefer system. Additionally, written warranties for our work on your vehicle’s body, paint, and glass are honored by any Schaefer collision repair center in the country—because you belong on the road.
Visit Schaefer Autobody Center today and Turn “Whoops!” into “Wow!” Right Now.™
- Clean, modern customer-friendly lounge areas
- State-of-the-art equipment
- I-CAR Gold and ASE certified technicians
- Lifetime warranty honored at ALL Schaefer locations nationwide
- Auto glass and windshield repair estimates
- Auto collision repair estimates
- Auto paint estimates
- Auto dent and ding repair estimates
- Alternate/Rental transportation
- 10,600 secured square feet
- Equipped CCC Pathways estimating system
- 24-7 Towing Services Available
- Schaefer Call Center Software
Schaefer Auto Body features OEM Factory Trained collision centers endorsed by many major auto manufacturers and business organizations.See Our Certifications