I hope this finds you well. I’m writing this afternoon to commend the efforts of your staff. I recently had my vehicle repaired at Schaefer and, as with my prior experiences there, the staff at your O’Fallon, MO location were helpful, responsive and friendly. There were a number of inconveniences involved in the claim and repair process (none of them arising from Schaefer’s handling of the claim or the repairs), but you guys ultimately did what was right by me and did so without consternation. Krista and Kimberly were a joy to work with and, while I hope to not need your services again, when I do I will undoubtedly turn to Schaefer again.
Thank you, and your staff.