Setting Realistic Customer Expectations | O’Fallon, IL – July 26, 2017

When

Where

Bella Milano

Cost

Free

Event Description

Attendees will receive guidelines and suggestions for setting realistic expectations for their customers who are involved in the collision repair / claim process.  Some topics covered include differences in parts, claim related and prior damage and common issues that can cause delays. Our courses do not require a final exam at the completion of the course. Attendees will receive 1 hour of continuing education credits.